Privacy Policy

1. Our Commitment to Your Privacy

Regalia (“we”, “us”, “our”) is dedicated to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from regaliawatch.com.

2. Information We Collect

When you interact with our Site, we collect certain information to provide and improve our services. This information falls into two categories:

a) Information You Provide to Us:

• Personal Identification Information: This includes your name, billing address, shipping address, email address, and phone number when you place an order or create an account.
• Order Information: Details about the timepieces you purchase from us.
• Communication: Any information you provide when you contact our customer service team.

b) Information We Collect Automatically:

• Device Information: When you visit the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.
• Usage Data: As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Technical Data.”

We collect Technical Data using technologies like “Cookies,” which are data files placed on your device.

3. How We Use Your Information

We use the information we collect for several key purposes:

• To Fulfill Your Orders: To process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
• To Communicate With You: To respond to your inquiries, provide customer support, and send you updates about your order.
• To Improve Our Site: We use Technical Data to help us improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
• For Security: To screen our orders for potential risk or fraud.
• For Marketing (with your consent): If you opt-in to our mailing list, we may send you emails about new products, promotions, and other updates. You can unsubscribe at any time by clicking the “unsubscribe” link in the email.

4. Sharing Your Personal Information

We value your trust and do not sell your personal information to third parties.

We share your Personal Information with a few trusted third-party service providers who help us operate our business, under strict confidentiality agreements. These include:

• E-commerce Platform: Our store is powered by WooCommerce on WordPress. We share your information with WooCommerce to provide our online store functionality.
• Payment Processors: To securely handle your payment information when you make a purchase.
• Shipping Carriers: To deliver your order to you (e.g., FedEx, DHL, UPS).
• Analytics Providers: We use services like Google Analytics to understand how our customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Data Security

The security of your data is a top priority. We implement a variety of industry-standard security measures, including Secure Socket Layer (SSL) technology, to maintain the safety of your personal information when you place an order.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to have it corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@regaliawatch.com or by mail using the details provided below: